The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Service!
The team was incredibly accommodating, going out of their way to fulfill our requests and ensure our stay was enjoyable.view full review
Delicious Breakfast
Breakfast was not only filling but also tasty, with a great variety of options prepared by a wonderful kitchen team.view full review
Comfortable Sleeping
The king-sized bed was exceptionally comfortable, allowing us to have restful nights after our day of exploring.view full review
Spacious Rooms
The room we stayed in was surprisingly spacious and well-maintained, providing a comfortable space to relax after a busy day.view full review
General
Non-smoking rooms
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Fax/Photocopying
Children
Cots
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
21 Hang Khay Street,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
21 Hang Khay Street,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museum
Hoa Lo Prison
760 m
Museum
Vietnam Military History Museum
1.6
km
Monument
Ho Chi Minh Mausoleum
2.2
km
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.0
km
Dinh Tien Hoang St.
Temple of the Jade Mountain
810 m
Museum
Vietnam National Museum of History
910 m
Hang Duong
Hanoi Night Market
940 m
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
1.3
km
Theatre
Opera House
610 m
56 Hang Chieu Dong Xuan
Old City Gate
1.5
km
Pagoda
One Pillar Pagoda
2.2
km
Castle
Thang Long Imperial Citadel
1.8
km
Theatre
Thang Long Water Puppet Theatre
840 m
Event hall
Friendship Cultural Palace
1.2
km
Tran Nhat Duat Street
Long Bien Bridge
2.6
km
Monument
Flag Tower of Hanoi
1.5
km
French Quarter
610 m
73 Quan Su St
Quan Su Temple
1.0
km
87 Ma May Street Hoan Kiem District
Ancient House
1.2
km
Museum
Vietnam Fine Arts Museum
1.8
km
Square
Ba Dinh Square
2.2
km
Thien Quang Lake
1.9
km
354A Đường Lê Duẩn
Union Park
1.9
km
Nearby
Museum
Vietnamese Women's Museum
480 m
Church
Saint Joseph Cathedral
590 m
Library
Hoan Kiem Lake
430 m
Lake of the Restored Sword
430 m
Mall
Trang Tien Plaza
170 m
75 Dinh Tien Hoang Street
Post Office Ha Noi
410 m
Dinh Tien Hoang Hang Trong
Hoa Phong Tower
140 m
Restaurants
Fanny
120 m
51 Ly Thuong Kiet
Hapro Bon Mua
130 m
40 Le Thai To Hang Trong
Sio Sushi
280 m
No. 29
SI Cuisine & Mixology
220 m
18 Hang Bai Hoan Kiem
Pizza 4P's Trang Tien
230 m
43 Trang Tien Hoan Kiem District
Cha Ca Tan Tan
170 m
15 Trang Thi Street
Vegan Home
200 m
17 Trang Thi Trang Tien
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Central Location
Friendly Staff
Distance from Main Action
Limited Dining Options
8.4/10
Great
Rooms
8.4
Location
9.6
Service
9.2
Dining
7.2
Guest reviews
8.4/10
based on 9 reviews
9.1
9.1/10based on 509 reviews
Brandon
United States,
February
2024
8.2/10
I had a wonderful stay at the hotel, with clean and comfy rooms, super friendly staff, and a great location near the lake. However, the dining options were limited, and some amenities were a bit far from the action.
Rooms
8.0
The rooms were well maintained by housekeeping, with all modern facilities and beautifully crafted furniture.
Service
9.0
The staff extended excellent service, making me feel truly pampered and well looked after.
Location
9.0
The hotel is right in front of the lake with weekend activities around, offering a central spot in Hanoi.
Dining
7.0
The dining experience included homemade sausages, but more variety would have been appreciated.
Facilities
8.0
The hotel provided all the essentials for a comfortable stay.
Alexander
United Kingdom,
January
2024
8.4/10
This hotel is a gem for those seeking comfort and great service. The rooms, although cozy for 3 adults, are kept impeccably clean by the housekeeping team, boasting large, quality beds. However, the limited natural light can be a downside. The staff go above and beyond to provide top-notch service, making guests feel pampered and well cared for. The location is unbeatable, situated right on the picturesque Hoan Kiem lake in the heart of Hanoi. While the small window in the room might not offer much natural light, the outstanding service and prime location truly make up for it.
Rooms
8.0
The rooms are well maintained by housekeeping, with quality large beds, but the small window provides very limited natural light.
Service
9.0
The staff delivered high standards, showing professionalism and a service-from-the-heart attitude that made us feel truly pampered.
Location
10.0
The superb location on Hoan Kiem lake offers easy access to Hanoi's attractions and nearby shops, making it a prime spot for exploring the city.
Dining
7.0
The dining experience, although not specified in detail, was satisfactory and included basic options like fries.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Lawrence
United States,
December
2023
8.2/10
I had an amazing stay at the hotel right by the Hoan Kiem Lake, in the heart of the capital. The hospitality was top-notch, and the staff truly delivered high standards of service. However, despite being opposite the lake, it was a bit of a stroll away from the main action.
Rooms
9.0
The rooms were comfortable and well-maintained, perfect for three adults. The housekeeping did a terrific job.
Service
9.0
The staff were extremely helpful and had a genuine 'service from the heart' approach. I felt pampered and well taken care of throughout my stay.
Location
8.0
The hotel is situated right next to the enchanting Hoan Kiem Lake, which made for a picturesque setting. Although it's close to many attractions, it's around a 30-minute walk from the bustling city center.
Dining
7.0
The dining experience was pleasant, especially enjoying the included fresh orange juice. However, more variety in dining options would have been appreciated.
Facilities
8.0
The hotel's facilities were convenient and well-equipped to meet my needs during the stay.
Central Location
Distance from Main Action
John
United Kingdom,
October
2023
8.2/10
I was delighted with my stay at the hotel. The rooms, although with a small window and limited natural light, were equipped with all the necessary facilities and impeccably maintained. The hospitality from the beginning was outstanding. However, the limited natural light might not suit everyone's preference.
Rooms
8.0
The rooms were kept in very good condition and had all the facilities needed.
Service
9.0
The staff was incredibly helpful, with a service-from-the-heart attitude that made me feel pampered and well taken care of. Their professionalism and high standards of service truly stood out during my stay.
Location
9.0
The hotel's location was perfect, right across the road from the lake and centrally located in the capital, making it convenient to explore Hanoi's attractions on foot.
Dining
7.0
The dining experience included grills and was satisfactory overall.
Facilities
8.0
The hotel's facilities met my expectations, offering everything I needed for a comfortable stay.
Friendly Staff
Limited Natural Light
Alice
United Kingdom,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The location is just perfect, overlooking Hoan Kiem Lake and super close to the old town. The rooms are beautifully equipped with a romantic balcony, all the necessary facilities, and are meticulously maintained by the housekeeping staff. The hospitality here is top-notch, making me feel truly pampered. The only downside was not dining at the restaurant, but exploring nearby eateries was fun.
Rooms
9.0
The rooms with a romantic balcony and all necessary facilities are well maintained by housekeeping with excellent hospitality.
Service
9.0
The service and professionalism of the staff were outstanding. They truly have a service-from-the-heart attitude and delivered high standards of service.
Location
10.0
The hotel is right in the center of Hanoi, overlooking Hoan Kiem Lake. It's a perfect spot for exploring the city and enjoying the beautiful lake views.
Dining
8.0
Although dining was not included, it was a great opportunity to try out nearby restaurants. I recommend exploring the local dining scene!
Facilities
9.0
The facilities at the hotel were top-notch, ensuring a comfortable and enjoyable stay for guests.
Rich
United States,
July
2023
9.0/10
My stay at this hotel was fabulous! The rooms are spacious, modern, and the bed was incredibly comfortable. The staff went above and beyond to make me feel welcome and pampered, truly delivering high standards of service. The location, right in front of the central lake, couldn't have been more perfect for exploring the city. However, the dining options were limited to just pho, which was a bit disappointing.
Rooms
9.0
The rooms were spacious and well-equipped with all the essentials. The large bed was incredibly comfortable.
Service
10.0
The staff are so helpful and genuinely caring, making me feel truly pampered. Their professionalism is unmatched.
Location
10.0
The hotel's location is unbeatable, right in front of the central lake and close to all the main tourist areas. Perfect for exploring the city!
Dining
7.0
The dining experience was limited to pho, which was a downside for me.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
great location
limited dining options
Sam
United Kingdom,
June
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were comfortable and equipped with all modern facilities. The service was exceptional, and the staff made me feel truly pampered. The location is superb, situated right on the beautiful Hoan Kiem lake. However, the dining options were a bit limited, and the price could be seen as slightly high for the amenities offered.
Rooms
8.0
The rooms had a small window with very limited natural light but were equipped with all amenities, including a quality large bed.
Service
9.0
The staff delivered high standards of service with a 'service from the heart' attitude, making me feel well looked after.
Location
10.0
The hotel's location right on the lake in the heart of Hanoi was perfect for enjoying the beautiful area and nearby attractions.
Dining
7.0
The dining experience was satisfactory with self-service food options included but could have offered more variety.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Clare
United Kingdom,
June
2023
9.2/10
The hotel offers beautifully crafted rooms with all modern facilities in an unmistakeable French style, but could improve on the dining experience. The service is top-notch, and the location is superb right next to a beautiful lake. Overall, a luxurious stay with excellent service.
Rooms
9.0
The rooms are beautifully crafted with high-quality furniture and modern amenities in a distinctive French style.
Service
10.0
I felt so pampered and well looked after by the helpful staff who delivered exceptional service with a warm attitude.
Location
10.0
The hotel is located right next to the Hoan Kiem lake, offering a picturesque setting and easy access to the city center.
Dining
8.0
The dining experience features delicious home-made local products, enhancing the overall stay.
Facilities
9.0
The hotel provides all necessary facilities for a comfortable and luxurious stay.
Chris
United Kingdom,
June
2023
8.6/10
The hotel offers a lovely stay with well-maintained rooms and amazing hospitality from the start. Enjoy a relaxing bath in the lovely bathtub and admire the beautifully crafted furniture. While the rooms are well taken care of, the pricing could be more competitive.
Rooms
8.0
The rooms are well maintained by housekeeping and have beautifully crafted furniture, making for a comfortable stay.
Service
9.0
The service provided by the staff is excellent, with a heartwarming attitude that makes guests feel pampered and well cared for.
Location
10.0
The hotel is perfectly located right next to Hoan Kiem Lake, offering a prime spot to enjoy the weekend activities and explore the best of Hanoi.
Dining
7.0
The dining experience includes cured meats and offers a satisfactory selection to enjoy during your stay.
Facilities
9.0
The hotel boasts excellent facilities to enhance your experience, ensuring a comfortable and convenient stay.
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